Refund Policy for Digital Products

Thank you for purchasing from www.g2gy.com. We strive to provide high-quality digital products and a great customer experience. However, due to the nature of digital products, we have established the following refund policy:

1. Digital Products Are Non-Refundable

Once a digital product (such as eBooks, software, downloadable content, or online courses) has been purchased, it cannot be returned or refunded. This is due to the nature of digital products, which are immediately accessible and cannot be “returned” once downloaded or accessed.

2. Exceptions

We may consider a refund or exchange if:

• You experience technical issues with the download or access to the product.
• The product you purchased is faulty, incomplete, or materially different from what was described on our site.
• The product is defective in some way (e.g., corrupted files, broken links, etc.), and we are unable to resolve the issue after reasonable attempts to assist.

In the above cases, please contact our support team within 7 days of purchase, and we will work with you to either resolve the issue or offer a refund or replacement.

3. How to Request a Refund

To request a refund or report an issue, please contact us at [support@g2gy.com] with the following information:

• Your order number
• The product you purchased
• A description of the issue you’re experiencing (if applicable)

We will review your request and respond within 2-3 business days. If your request qualifies under our refund policy, we will issue a refund or offer a replacement product at our discretion.

4. Refund Process

If your refund request is approved, the refund will be issued to the original payment method used at the time of purchase. Please note that depending on your bank or payment provider, it may take up to 5-10 business days for the refund to appear in your account.

5. No Refunds for Change of Mind

Due to the nature of digital products, we do not offer refunds for change of mind. Please ensure that you have reviewed the product description carefully before making a purchase.

6. Customer Support

If you need assistance with a digital product, or if you are experiencing any issues with accessing your purchase, please contact our customer support team at support@g2gy.com. We are here to help!